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QUESTIONS?
FAQs
Everything you need to know about Dottskin, your routine, and achieving clear, healthy skin.
Start simple — Cleanse + Moisturise. Add a treatment once your skin feels comfortable.
Yes — all products are made to support breakout-prone and congested skin.
In general, yes — the products are designed to be gentle and non-stripping.
For very sensitive skin, or for skin that is being introduced to salicylic acid for the first time, we suggest starting with Dottskin every third night and gradually building your routine to nightly use.
The oil can be used morning and evening.
We also highly recommend using SPF during the day.
"Wash It Off" Cleanser: Start every third night and build up to nightly use.
"Cream It Up" Moisturiser: Start every third night and build up to twice-daily use (morning and evening).
"Balance It Up" Oil: Suitable for use morning and evening.
Cleanser → Oil → Moisturiser.
Yes, build your routine gradually.
Keep it simple — avoid using too many active products at once.
Our “Wash It Off” Cleanser is ideal for oily, congested and breakout-prone skin, helping to gently cleanse and refine the skin’s appearance with salicylic acid. Pair it with our “Cream It Up” Moisturiser, which also contains a small amount of salicylic acid. As a leave-on product, it works gradually to support a clearer-looking, balanced complexion without causing irritation.
For best results, build your routine gradually and keep it simple by avoiding too many active products at once.
While many products for oily skin can feel drying, Dottskin is designed to help address this concern. The three-step system is created to support congested-looking skin while being mindful of the skin barrier.
“Balance It Up” Oil is carefully formulated with non-comedogenic oils to help support the skin’s barrier, while salicylic acid contributes to the cleansing of pores and surface impurities.
Usually within a few weeks with consistent use.
Purging is a common process that can occur when introducing skincare with active ingredients. It may appear as temporary breakouts, and can vary from person to person depending on skin type and level of congestion. These changes are usually temporary and should settle as the skin adjusts over time.
You can find more information about purging on our website under "The Routine" page.
Yes, you can use it with other skincare products. However, we recommend avoiding layering active ingredients within the same routine, especially if you are not familiar with their strengths, percentages or formulations. Using multiple actives together can be too intensive for the skin at once.
When using products with active ingredients, we always recommend applying SPF during the day.
This routine focuses on consistency and simplicity — which is often what makes the difference.
No — you can start with the basics and build from there. However, for best results, we recommend using the Cleanser, Moisturiser and Oil as a system, as they are designed to work together to support different aspects of the skincare, including cleansing and barrier support.
Yes — bundles are the easiest way to get started.
Of course — reach out and we’ll guide you.
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